FAQ

1. Where do you ship from?

Orders are processed through our fulfillment partners and may ship from domestic or international warehouses depending on inventory availability.

2. How long does shipping take?

Processing time is typically 1–3 business days. Delivery time varies by destination and shipping method selected at checkout. Estimated delivery windows are displayed during checkout.

3. Can I modify or cancel my order?

Orders may be modified or canceled within 12 hours of placement. After processing begins, changes cannot be guaranteed.

4. Do you guarantee product results?

Product performance may vary depending on usage conditions and individual circumstances. We do not guarantee specific outcomes.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure digital payment methods available at checkout.

6. How do I track my order?

Once shipped, a tracking number will be sent to your email. Please allow 24–48 hours for tracking updates to appear.

7. What if my item arrives damaged?

Contact us within 7 days of delivery with clear photos of the item and packaging. We will review and provide a resolution.